Returns & Exchanges
At All Security, we are committed to your safety and satisfaction by offering a 30-day return policy on all hardware and surveillance equipment. If your purchase does not meet your security requirements, we will provide a full refund or exchange for items returned in their original packaging.
Initiate a Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the security equipment in its original box, ensuring all cables, manuals, and mounting hardware are included to avoid restocking fees.
Ship the Item
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the functionality and condition of the returned unit, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing